• 1.Nowadays, some people do not eat granulated chicken bouillon, and think that chicken bouillon is not good for the human body. As a manufacturer, how do you think about this issue?

    Totole granulated chicken bouillon is a kind of compound seasoning, which can not only increase the flavour, but also give the dish delicious taste, what’s more, it provides a variety of nutrients (such as amino acid, vitamin B2, etc.). There is a minority of people in the society who have incorrect knowledge of granulated chicken bouillon. In addition, some news media and networks have negative guidance on food additives, flavors and fragrances, Consumers cannot correctly understand company product and cannot appreciate the delicious taste brought by it. As a manufacturer, Totole makes great efforts to improve the quality of products, promote science knowledge about granulated chicken bouillon and create a good environment for consumers to correctly understand company product.
  • 2.There are many types of granulated chicken bouillon in the market. As consumers, how do we choose? Relatively speaking, Totole’s price is relatively high. Why? What advantage does it have?

    Nowadays, there are varieties granulated chicken bouillon in the market, and their tastes are also different. As an ordinary consumer, famous brands and well-known products should be the first their choice. And they should read product information from the ingredients label. Totole granulated chicken bouillon is made from raw materials such as fresh chicken through strict procedure of acceptance, processing and inspection according to the requirements of relevant national laws and regulations. Totole ensures that the products in the hands of consumers are of high quality. Of course, it also increases the cost to some extent.
  • 3.What is the difference between halal granulated chicken bouillon and regular one?

    Manufacturers who produce halal granulated chicken bouillon have HALA certification. Production must be operated strictly in accordance with the requirements of the halal standard. Totole Hexing factory is certified by HALA, producing halal granulated chicken bouillon;The production of regular granulated chicken bouillon is not need to comply with the requirements of Halal products.
  • 4.How to quickly distinguish between genuine and fake granulated chicken bouillon? Is there a difference from the packaging, and how do you distinguish between genuine and fake chicken if you open the package? Is there a simpler way? (Counterfeit products are currently on the market. How do regular consumers identify?)

    From the perspective of packaging, Totole packaging bags is beautifully printed with good color saturation and pattern. Text color is accurate without fold shadow, four edge marks neat, packaging bag is not easy to damage..From the perspective of quality , Totole granulated chicken bouillon is relatively same size, and it looks light yellow and smells good.
  • 5.Totole granulated chicken bouillon is non-halal, but yesterday I saw an advertisement that it is halal. May I ask if it is true?

    Totole produces different granulated chicken bouillon, halal one and non-halal one. halal granulated chicken bouillon is produced at the Hexing factory in Suzhou. its production and specifications are under the national halal standards.
  • 6.Is granulated chicken bouillon really made from chicken?

    Totole insists on adding fresh chicken as raw material. Mixed with other raw materials, Fresh chicken is finely processed into granulated chicken bouillon through multiple processes Insisting on high-quality raw materials is one of the outstanding features of Totole. Anyone who is Interested can visit the Totole headquarters for an industrial tour to learn more about how the granulated chicken bouillon was produced.
  • 7.A few years ago, there was an impressing advertisement for Totole. One of the slogans was “Feel thirsty after having grandmother’s cook”, which is referring to the fact that people use monosodium glutamate (short for MSG)for cooking. However, sodium glutamate in granulated chicken bouillon is also the main component of MSG. Why do you say that there is no side-effect like feeling thirsty , or does it add any additive that can get rid of the side-effect of MSG?

    Almost 99% of MSG has a single ingredient, and people would have a feeling of thirst after continuous over-absorption. Totole granulated chicken bouillon is carefully compounded and processed by a variety of raw materials such as monosodium glutamate, disodium nucleotide, chicken, and eggs. to reach the same level of fresh, the amount of monosodium glutamate added to Totole granulated chicken is significantly less than MSG. In addition to providing delicious flavor like scallions, Totole granulated chicken bouillon tastes natural and delicious without side-effect of feeling thirst.
  • 8.Why is totole xian vegetable sauce green?Is there conflict between eight kinds of vegetables. As time goes by, why does green slowly turn blue? Is quality problematic?

    The main raw material of totole xian vegetable sauce is spirulina powder. It also contains celery, broccoli, green pepper, pea sprouts,cucumber and so on. Mixing ingredient perfectly has been taken into account. Some of vegetables are called“cold food” in Chinese like tomato. Some of them are Warm food like carrot, pea, and corn. Some of them are called “hot food”like green pepper. Totole xian vegetable sauce strikes a balance between “those”food. The change in color is due to the fact that we use a natural raw material, spirulina powder, which is not as stable as synthetic pigments and will change from green to blue during the natural process, but this natural quality does not have any negative effects.
  • 9.Is sunflower oil better than other oils (soy, peanuts, olives)?

    Every kind of oil has its unique nutritional value. We can't say it is good or not. If it can supplement what your body needs,then it is good. Sunflower oil is one of the recommended oils of the International Heart Association. The content of unsaturated fatty acids is up to 80% and the content of linoleic acid is up to 60%. It can significantly reduce cholesterol and prevent vascular sclerosis and coronary heart disease. It is rich in vitamin E. , Vitamin B, folic acid, iron, potassium, zinc and other essential nutrients; The content of linoleic acid and vitamin E content is relatively balanced, which is easy to be absorped by human body. Its absorption rate of sunflower oil reached 96.5%; It looks golden, clear and bright , and smells fresh flavor after frying without irritating odor,and greasy feeling. Therefore, sunflower oil is an excellent edible oil with high nutritional value and beneficial to human health.
  • 10.What is the content of Totole sesame oil? What is the advantage of Totole sesame oil,compared with others?

    Totole sesame oil is 100% natural pure sesame oil, which is better than other competitors due to its high-quality raw materials, first-class equipment, modern technology, and advanced packaging. Speaking of raw materials,it comes from Zhumadian area in Henan province, where is planted with the best sesame in China. In terms of equipment, it is world-class and made in Japan. Th production fully retains sesame natural nutrients and reachs high hygienic standard. Besides, it is pollution-free. Japan's advanced technology is adopted, and sesame oil is processed by baking and pressing mechanism. The moisture content is extremely low. Sesame oil is not easy to go bad, and its tastes last for a long time. In terms of packaging, it is advanced and humanized design are adopted, and more importantly, it is no leakage, no extravasation, easy to use and store.
  • 11.Where is the ingredient sesame from and what kind of oil production process is?

    Totole sesame oil is made in the Zhumadian area of Henan Province which is rich in sesame seeds. The raw sesame seeds are high-quality ones. In the year when domestic sesame seeds are owed, we will use high-quality sesame seeds from Ethiopia as raw materials. The company adheres to the concept of “high quality and good taste” and put efforts to produce perfect products by three sesame screening procedures, one modern process press, and three filtration settlements. From the selection of sesame seeds to the filling and capping, Mrs. Totole sesame oil undergoes rigorous quality inspection and certification at every step. We insist on high-quality and promise that the quality of the first drop to the last drop is consistent.
  • 12.What is the difference between soy sauce, dark soy sauce and Totole special spice sauce? What kinds of dishes are xian clam sauce , xian sauce,and special spice sauce are? What kind of cuisine they should be used? What are their characteristics compared to other soy sauces? How should I use it?

    Soy sauce and dark soy sauce are called”Shengchou"and“Laochou”in Chinese.“chou”means extracting. Both soy sauce and dark soy sauce are brewing sauce. The difference between them is that soy sauce is extracted from high-quality soybeans and flour after fermentation; While dark soy sauce is caramel-colored soy sauce produced through special processes. Dark soy sauce makes food look better and tastes a little bit sweet. And soy sauce is used for general cooking, and it tastes salty. Totole special spice sauce is based on high-quality soy sauce, supplemented with flavour enhancers and various spices. It has a plentiful umami taste and a pleasant aroma. It is suitable for cooking and banquet occasions. It is extremely nutritious. And its main nutrients include amino acids, soluble proteins, carbohydrates, acids, etc., which are extremely important for the human body. Totole xian clam sauce is a kind of sauce which is based on high-quality hydrolyzed soy protein and supplemented with scallops and flavor enhancers. It is a time-saving and labor-saving seasoning, bring strong strong seafood flavor to the food. What is more, it is nutritious and rich in iron, phosphorus, calcium, vitamins, taurine and other rich nutrients. Speaking of high amino acid content, it contains the eight essential amino acids and its amino acid nitrogen is 1.0g/100ml, far beyond the national super soy sauce standards. It is generally used for cooking, especially pickling and it can be eaten directly. Xian sauce is based on high-quality brewing soy sauce, full of aromas of soybeans and wheat. It is a new generation of complex sauce that can be used for various dishes.
  • 13.From products, business, brands, standards to learning.

    The news conference of delicious science and humanities documentary "the secret of umami" was held in Beijing.

    On the morning of November 28th, The documentary " the secret of umami “,which produced by the Shanghai Dongjin food group co., LTD., Shanghai Totole food co., LTD., Chinaese agricultural film and television center channel CCTV – 7 and Zhongjing Omnimedia, held its launch ceremony and press conference in China world hotel. Filming for the documentary will begin in February 2017, and it is expected to broadcasted around the Spring Festival of 2018 in the CCTV - 7 channel, which will be another brilliant chapter of pursuing the secret to delicacy after “A Bite of China”.

    At the launch ceremony, the relevant ministries and commissions of the state, culture, media, food industry, the scientific guests, witnessed the important historical moment of delicious science and the humanities documentary " the secret of umami ". The chairman of Eastern jin food group co., LTD., Shanghai Totole food co., LTD., the producers of " the secret of umami," Mr. Wang Rongyao attended the conference with his team. Ms. Fu Xueliu, editor-in-chief of China agricultural film and television center, Ms. Yang Xiaoqing,the director of China central television (CCTV) - 7 agriculture channel and the documentary “A Bite of China”,and the executive director of "the secret of the umami," Ms.Li Yuan ,editor-in-chief of Zhongjing Omnimedia and producer of " the secret of umami ", Mr. Bi Chaolu,the deputy editor of Zhongjing Omnimedia and executive producer of " the secret of umami”, Mr. Zhu Xiuyang , chief planner of Zhongjing Omnimedia, famous journalists, writers, director of “the the secret of umami”, Mr.Liu Dian , chief director of Zhongjing Omnimedia, famous photographer attended the meeting and delivered a speech.

    According to the organizers, umami is the most widely accepted flavor in the world and is the ultimate human pursuit of food. Delicious science and humanities documentary “the secret of umami” aims to pursue the history origin of freshness , reveal the scientific mystery of freshness, tell humanity background of freshness, present the freshness of food, so as to tell a good story of "freshness", spread a lively "freshness" enterprise image.

    As the producer, Mr. Rong said in his speech, the original intention of filming a documentary: Totole took 30 years, complete the four process of enterprise development, business, products, brand and standards, led to the freshness of industrial development in the country. In the new era of social information development, Totole will put a lot of effort in learning, using the knowledge of freshness we acquire over the years , spread through the media to the public in a vivid and effective way, spread freshness science around the world.

    Fu Xueliu, chief editor of China's agricultural film and television center ,said in her speech, Chinese television programs have witnessed a extremely entertainment scene, the documentary has an irreplaceable role in recording history and contemporary society. China agricultural film and television center, as a state-level television media, has produced a large number of high-quality and influential film and television works. The different areas’combination on the secret of umami, relying on freshness scientific team with world standards and food culture consultant team, will challenge the new heights of food category documentaries creation and innovation.

    Ms. Li Yuan ,editor-in-chief of Zhongjing Omnimedia and producer of " the secret of umami ",said in her speech, " the secret of umami " is a new trial, although it is a food documentary as " A Bite of China " , but it is a new perspective to interpret freshness culture, uncover the mystery behind the freshness, it focuses on people and sicience, state the scientific principles behind the freshness and the historical and cultural roots in a simple way. It is not only reflected in form, but also in content. Zhongjing Omnimedia invited the top consultant and production team, and invited domestic and foreign gourmet, freshness scientists, scholars to participate in the creation and filming of the documentary. Zhongjing Omnimedia will exercise the spirit of stepping stone to stir up a wave of cultural discussion in China.

    Mr.Zhu Xiuyang, the director of " the secret of umami," said in his speech, the documentary is the process of solving the secret of freshness, is also the process of finding fresh, in time, it will look for new breakthrough in time and space during the filming process. "The secret of umami" is ostensibly a search for umami secrets, but deeper is the relationship between man,nature and life.

    Ms. Yang Xiaoqing, the executive director of " The secret of umami," said in her speech, " The secret of umami “is positioned as a food scientific and humanities documentary, precise scientific positioning is indispensable, but it will also accomplish the request from the food to humanities, history, culture and other aspects. In terms of expression, the depth is moderate and the size can be taken, so as to make the texture of this documentary worthy of its theme -- fresh, delicious to taste.

    After the speeches, 8 producer representatives including Mr.Rong Yaozhong,Ms.Fuxueliu, Ms. Liyuan and Mr.Zhu Xiuyang press the ball,the documentary " The secret of umami " was officially launched.

    "The secret of umami" will integrate all media resources from TV media, print media, online media and new media to achieve diversified communication. In the area of communication, the international communication and distribution strategy of globalization will be implemented, and international communication and domestic communication will be combined to realize the effect of world communication.

  • 14.Cooking delicious food, identifying umami taste—Totole fulfills the Xian journey over the past decade.

    The year of 2016 is the 10th year of the Totole Xian journey industry tourism. Since its inception in 2007, Xian journey based on Totole‘s rigorous scientific production system, through the visual symbolization production processes and corporate culture, to let the consumer not only taste good flavor, but also directly experience the high quality. Now Xian journey is seen as a star industrial tourist attractions, it has attracted hundreds of thousands of tourists, including travel team, business team, students, consumers, and a large number of domestic and foreign industry experts and research team.

    Totole put emphasis on the industrial tourism as an important platform for the enterprise to give back to society, Xian journey is from blank to mature, grow up with enterprise, Totole also conveyed the concept of "the best service, the best taste and the best sincerity " to the consumers.

    Creat the Xian journey, experience the growth of Totole

    At the beginning of the Xian journey, Totole hoped that the society would have a deeper understanding of the condiment industry through the new perspective of industrial tourism. In order to realize this expectation, Totole has built a transparent workshop and a semi-open lab for visitors to experience the production process of chicken bouillon and other products. During the visit, the star chef is employed to provide the "fresh taste experience" for the tourists, and also invites the tourists to visit the culture symbol of Totole, the Rolls-Royce centenary. Tourists can not only stay in sightseeing, but also identify the umami of Totole.

    Totole has also trained a large number of professional interpreters to lead the tourists to visit from the air purification to the way of umami, then from the workshop to One Hundred Thousand Ton monument, explaining the development of Totole, the visit lead the tourists to experience the growth of Totole.

    Enhance the hard power,spread the culture of umami

    Over the past decade, industrial tourism has become a popular pastime, and the "appetite" of tourists has changed with the birth of new technology. As a leader in the industry of chicken bouillon, the tourism industry also strives to develop its hard power to meet the needs of tourists. In recent years, the Xian journey uses advanced hardware facilities to set up a full range of interactive tour experience and upgrade the trip to an interactive visit which combines visual, hearing, smell and sensual.

    Totole also designs interactive games for a growing number of teenagers, transferring knowledge to teenagers according to their preference. The first and only umami museum in the world was established, and the food culture of China was carried forward from the perspective of Totole.

    Over the past decade, Totole made efforts to write a glorious chapter of the Xian journey, conveyed the concept of "the best service, the best taste and the best sincerity " to the tourists. In 2009 and 2010, it was awarded the title of "national industrial tourism demonstration point" and "Shanghai industrial tourism quality excellent unit". Ten years on the Xian journey, We hope Totole industrial tourism can still be able to give back to the society in the next ten years.

    Totole sesame oil is made in the Zhumadian area of Henan Province which is rich in sesame seeds. The raw sesame seeds are high-quality ones. In the year when domestic sesame seeds are owed, we will use high-quality sesame seeds from Ethiopia as raw materials. The company adheres to the concept of “high quality and good taste” and put efforts to produce perfect products by three sesame screening procedures, one modern process press, and three filtration settlements. From the selection of sesame seeds to the filling and capping, Mrs. Totole sesame oil undergoes rigorous quality inspection and certification at every step. We insist on high-quality and promise that the quality of the first drop to the last drop is consistent.

  • 15.Focus on learning, strive to write the book"Xian Science and introduction of Chicken Essence Seasoning Technology".

    Everyone taste umami every day,but Xian science is a edge discipline. There is a lack of understanding of umami, Xian Science and introduction of Chicken Essence Seasoning Technology.

    Totole comes from Xian. Our products and businesses are based on Xian Science. Xian science is the basic theory to guide the development of our chicken essence industry. For more than 30 years, we constantly study Xian and improve Xian technology. Now we will summarize our research results and practical experience systematically to let more people know Xian , understand how to produce Chicken Essence and understand our efforts to ensure quality and safety.

    For all this,in March 2016, the company set up a working group, spent over nine months, to write the book of ”Xian Science and introduction of Chicken Essence Seasoning Technology”. The book starts with Xian scientific and industrial development, unravels the mystery of taste seasoning and introduces chicken essence products characteristics and production technology in an easily understandable way, it will play a positive role in the popularity of Xian science.

    The main contents of "Introduction to umami science and chicken technology" include the introduction of chicken bouillon design and processing link, which give readers a understand of raw materials, formula design, production process and equipment, quality and safety control and other aspects of production, meanwhile this book is sharing more than 20 years of practical experience as a leader in the chicken industry ——Shanghai Taita Le Food Co., Ltd..

    The full text of the book is about 250,000 words and is edited by Totole Arts and Crafts Department. Mr. Rong Yaozhong, general manager of the company, served as the editorial director. Mr. Rong Yaonan, the production system director, served as the deputy director; Ms. Gu Yanjun, the director of the technical center and the director of the Ministry of Process Technology, served as the chief editor; Ms. Zhang Jiahui, the deputy director of the Ministry of Process Technology, served as deputy chief editor; Other editors include Wang Fang, Wang Hao, Liu Yu, Su Yunqi, Zhang Yongjun, and Lu Jun.

    On January 9, relevant staff worked overtime for 200 hours to complete 13 rounds of internal calibration, summarized on 107 pages and 52000 words of amendments. Everybody feel very honored to write such a milestone book.